Update April 2020 - Modify SMS Sender

Over the weekend, vSure our SMS service provider to Amazon Web Services SNS.

There are 2 key reasons:

• Improved reliability of delivery;
• We can now vary the Sender's details by account;

Up until this point, the SMS sent to staff for self-onboarding would appear to be sent FROM the vSure landline number: 02 8203 5433 or [phone]

As would the SMS if you were using the 2 Factor Authentication option with your vSure account.

Moving forward, 2FA messages will come from "vSure", and each client can define the Sender of their self-onboarding SMSs with up to 11 characters, alphanumeric.

Set the Sender for Self-Onboarding

1. My Account

2. SMS Defaults

3. Click anywhere in the row to open the Edit function.

4. Click in the Sender Name field to edit the SMS sender - you can use any combination of unbroken (no spaces) alpha and numeric characters up to 11.

5. Sender Email - this is for merging in the SMS template area.

6. SMS template - the text and merge fields you want to be the default for your SMS Self-Onboarding. Note: this is limited to 320 characters including the link - which is generally between 60 and 70 characters - so look to use a maximum 250 characters outside the Link merge field.

7. Save