Update August 3 2020 - Streamlining Self-Onboarding Review Process

Over the weekend a new batch of features went live with vSure, focused on improving and further automating the self-onboarding process. Here's a summary:

VEVO results now show in self-onboarding Review

We flagged this last month when we started to colour code the Review list. Now the VEVO result (for non-citizens) will show in the review screen at the top:

Data cross-validated and variances highlighted

vSure will now cross validate data submitted via Self-Onboarding. The first cross-matches we have build include:

• Passport Data obtained by OCR vs what gets submitted. vSure uses Optical Character Recognition (OCR) technology by Google to "read" the passport image or PDF uploaded by the candidate. We are now cross validating this data with what the candidate actually submits:
  
  • Given Name(s) and Family Name;
  • Date Of Birth
  • Passport Number
  • Passport Country
• VEVO Results. The VEVO check result provides details we can cross-validate to the self-onboard data the candidate submits:
  • Given Name(s) and Family Name;
  • If you're using the Student visa workflow:
    • Visa Type (e.g. is it a student visa)
    • Applicant: Primary/Secondary
• Again, if you're using the Student visa workflow the Course Start Date obtained by OCR from the CoE vs what gets submitted;

How it works:

Review List has new "Flag" column and will show a ! to highlight variance:

Note also from the above, there now is the ability via a new button under the Actions heading to "Discard" a Review.

The Review screen then highlights variances with RED text

The example below is the OCR read "Jane" from the passport but the candidate submitted their Given Name as "Jan":

Passport now first option for Australian Citizens

Until now, the three options for proof of citizenship have been:

1. Birth Certificate + Photo ID;
2. Citizenship Certificate + Photo ID; OR
3. Australian Passport

The easiest means of confirming Australian citizenship is an Australian Passport, so we've moved it to the top (swapped positions 1 and 3).

On a smartphone this should mean it gets the most use, meaning less steps for the candidate AND the highest confidence in Australian Citizenship (theoretically someone born on or after 20th of August 1986 can have an Australian birth certificate and NOT be an Australian citizen. We note there is no mention of this date or rule in the Work Right legislation, nor do we believe it is relevant given the "reasonable steps" specified in the legislation and the fact Home Affairs specifically mentions "Birth Certificate + Photo ID" as a proof of work rights. But some clients are conscious of this anomaly).